Frequently Asked Questions (FAQ)

1. What products do you sell?

We specialize in gadgets and electronics, including smartwatches, Bluetooth earphones, Rechargeable fan, power bank, router, ip camera, mobile accessories, home tech, and computer peripherals. All products are carefully selected for quality and performance.

2. Are your products original?

Yes. At ShoppismBD, we only sell authentic and quality-tested products sourced from trusted suppliers.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) across most areas in Bangladesh. You can pay after receiving your order.

4. How long does delivery take?

Delivery usually takes 2–5 working days, depending on your location. We aim to process and dispatch orders as quickly as possible.

5. How can I track my order?

Once your order is shipped, we’ll send you a tracking ID via SMS or email. You can use this to follow your delivery status.

6. What is your return or exchange policy?

We accept returns or exchanges for:

  • Wrong or damaged items (reported within 5-10 days of delivery)

  • Defective products under warranty (if applicable)

Contact our support team for assistance. Terms and conditions apply.

7. Do your products have a warranty?

Some electronics may come with a limited warranty, depending on the product type. Warranty details will be mentioned on the product page if available.

8. How can I contact customer support?

You can reach us via:

9. Do you deliver outside Dhaka?

Yes, we deliver all places in Bangladesh — including remote areas — through reliable courier services.